Language Assistance to Persons with Limited English Proficiency (LEP)

     MDH LLEPCs act as the liaison between the OEOP Equal Access Compliance Unit and their office/agency to address LEP concerns by assisting employees, clients, the general public who are limited English proficient, as well as other staff tasked with ensuring LEP individuals have equal access to services offered through MDH and its programs. 

      The LLEPC also disseminates LEP information to the local entity staff and clientele, coordinates translation and interpretation services, where applicable, produces records and reports LEP data annually by July 30^th, attends training, assists with training staff within their agency or office and forwards complaints of discrimination related to the delivery of services based on national origin or non-compliance of the LEP policy to the OEOP Equal Access Compliance Unit.

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Materials to assist MDH LEP Coordinators

MDH LEP Liaisons Guide

MDH LEP Annual Reporting Information and Forms

MDH LEP Agency Self-Assessment and Language Assistance

MDH Limited English Proficiency Services Tracker

MDH. Bilingual Pay Request Form​, 2016.docx

LanguageLine - Point To Your Language Poster.pdf

LanguageLine = Instructions for Calling Telephonic Interpreters. 2016.pdf

​ ​To obtain contractor rates for interpretation, translation and visual communication services, please contact the OEOP Equal Access Compliance Unit at (410) 767-6600.  Rate sheets are internal confidential documents and are not to be shared with offices or agencies outside of MDH.

MDH Policies and Notices

​Additional Resources

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