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    LTSSMaryland Playbook

    ​CCS and Providers​ > LTSSMaryland​ > Playbook

    ​This playbook provides an overview of the series of activities that must be completed prior to “turning-on” service providers billing in LTSSMaryland-DDA Module and has been developed with the invaluable input, experiences, and recommendations of the DDA piloting providers and the Early Adopter Groups (EAG). This Playbook is meant as guidance to support the process but is not a prescriptive, one-size-fits-all approach.   

    Become A User  

    To become a user, you will need to create an account. There are four types of provider accounts, based upon the role you play in your agency.

    • ​Admin Provider – Creates and manages staff roles in LTSSMaryland, accepts Service Referral Requests, bills for services rendered and can complete all Provider Agency functions
    • Program Director – Can accept Service Referral Requests on behalf of the Agency and view participants' information
    • Program Staff - Can review Service Referral Requests and view participants' information
    • Billing Provider - Can enter billing for services rendered and view participants' information

    To learn more about the different roles and how to create an account, watch this training video​.​