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    Liberty Healthcare Corporation

    Waivers & Policies​ > Compliance and Quality Improvement > Liberty Healthcare Corporation/QIO​

    ​​​ Cover image showing images of disabled individuals

    The Journey to Person-Centered Excellence


    The Developmental Disabilities Administration (DDA) is leading the State of Maryland in the pursuit of Person-Centered Excellence Network Accreditation from The Council on Quality and Leadership (CQL). The goal of achieving CQL accreditation is to build continuous quality improvement processes within DDA to create a flexibleperson-centeredfamily-oriented system of supports so people can have full lives

    Liberty Healthcare Organization logo, with subtitle "The Freedom to Succeed"

    chart.pngThe DDA contracted with Liberty Healthcare Corporation, a certified Quality Improvement Organization (QIO)-like Entity by the Centers for Medicare & Medicaid Services (CMS), to support the department through this journey. As a QIO, Liberty employs health quality experts and consumers that help to shape policy, practice, and quality improvement strategies. Liberty will support DDA's journey towards person-centered excellence by utilizing data to inform strategies that will improve…

    • system quality and participant outcomes through CQL Network Accreditation data collection
    • participant and family satisfaction with services through National Core Indicator surveys and
    • compliance with CMS Waiver Assurances.


    Liberty will support the DDA by:

    list1.png Interviewing people receiving services and their families to ensure their voice is heard

    list2.pngDiscovering​ ways to improve services and supports and

    list3.png Providing recommendations to improve service delivery​

    Latest News on the Journey Towards Person-Centered Excellence



    Informational/topical videos


    Standard Operating ​​Procedures

    QIO Collaborative Workgroup