It is the policy of the Division of Microbiology that all employees shall at all times conduct themselves and the business of laboratory testing in an ethical manner and adhere to the fundamental principles of scientific integrity. The Div. Microbiology staff is committed to uncompromising, uncensored ethical standards of conduct, which can result in enhancing our reputation for quality, reliability, integrity, and responsiveness. Compliance with this policy shall be strictly enforced. Each employee of the Division agrees to comply with the following Code of Laboratory Ethics and is required to complete an annual Ethics Training Session.
Furthermore, We are committed to provide quality customer service for the testing of your samples. We pledge to do our best to ensure your satisfaction with sample test results and technical information. If you should experience any problem with our analytical services, please let us know. We will correct the problem expeditiously and to the best of our ability.