• English
    X

    Google Translate Disclaimer

    The Maryland Department of Information Technology (“DoIT”) offers translations of the content through Google Translate. Because Google Translate is an external website, DoIT does not control the quality or accuracy of translated content. All DoIT content is filtered through Google Translate which may result in unexpected and unpredictable degradation of portions of text, images and the general appearance on translated pages. Google Translate may maintain unique privacy and use policies. These policies are not controlled by DoIT and are not associated with DoIT’s privacy and use policies. After selecting a translation option, users will be notified that they are leaving DoIT’s website. Users should consult the original English content on DoIT’s website if there are any questions about the translated content.

    DoIT uses Google Translate to provide language translations of its content. Google Translate is a free, automated service that relies on data and technology to provide its translations. The Google Translate feature is provided for informational purposes only. Translations cannot be guaranteed as exact or without the inclusion of incorrect or inappropriate language. Google Translate is a third-party service and site users will be leaving DoIT to utilize translated content. As such, DoIT does not guarantee and does not accept responsibility for, the accuracy, reliability, or performance of this service nor the limitations provided by this service, such as the inability to translate specific files like PDFs and graphics (e.g. .jpgs, .gifs, etc.).

    DoIT provides Google Translate as an online tool for its users, but DoIT does not directly endorse the website or imply that it is the only solution available to users. All site visitors may choose to use alternate tools for their translation needs. Any individuals or parties that use DoIT content in translated form, whether by Google Translate or by any other translation services, do so at their own risk. DoIT is not liable for any loss or damages arising out of, or issues related to, the use of or reliance on translated content. DoIT assumes no liability for any site visitor’s activities in connection with use of the Google Translate functionality or content.

    The Google Translate service is a means by which DoIT offers translations of content and is meant solely for the convenience of non-English speaking users of the website. The translated content is provided directly and dynamically by Google; DoIT has no direct control over the translated content as it appears using this tool. Therefore, in all contexts, the English content, as directly provided by DoIT is to be held authoritative.

    Provider Information Call Center
    Monday through Friday 8:00 AM to 5:00 PM
     
     
    Available to assist providers with questions regarding claim status, recipient eligibility greater than one year, problem resolution and training with CMS 1500 and UB04. When calling, please note the following prompts:
    v  Press #1 on your phone keypad for Recipient Eligibility one year or less
    v  Press #2 on your phone keypad for CMS 1500 claim status
    v  Press #3 on your phone keypad for UB04 Hospital, Long Term Care, Home Health, Dialysis claim status
    v  Press #4 on your phone keypad for Provider Enrollment (enrollment, changes and updates of provider files)

    PROVIDER RELATIONS DIVISION

    Press #2 on your phone keypad
    Please make sure you have your Maryland Medicaid 9 digit provider number, recipient ID, date of service and or the Invoice control Number (ICN) for the claim(s) in question.
    (10 minute time limit per caller)
    CLAIM TYPE

    DAY

    TIME

    TELEPHONE NUMBER
    CMS 1500
    (Professional Billing)
    MONDAY
    8:00 - 12:00
    (410) 767-5503
    1-800-445-1159
    COMMUNITY-BASED SERVICES
    (Personal Care/Waiver)
    MONDAY
    12:00 - 5:00
    (410) 767-5503
    1-800-445-1159
    COMMUNITY-BASED SERVICES
    (Personal Care/Waiver)
    TUESDAY
    8:00 - 12:00
    (410) 767-5503
    1-800-445-1159
    CMS 1500
    (Professional Billing)
    TUESDAY
    8:00 - 5:00
    (410) 767-5503
    1-800-445-1159
    CMS 1500              (Professional Billing)
    WEDNESDAY
    8:00 - 5:00
    (410) 767-5503
    1-800-445-1159
    COMMUNITY BASED SERVICES
    (Personal Care/Waiver)
    THURSDAY
    8:00 - 5:00
    (410) 767-5503
    1-800-445-1159
    CMS 1500              (Professional Billing)
    FRIDAY
    8:00 - 5:00
    (410) 767-5503
    1-800-445-1159
    v  If you have problems accessing the above Provider Relations Division please call and ask to speak to a supervisor.
     
    MEDICAL ASSISTANCE PROBLEM RESOLUTION DIVISION
    Press #3 on your phone keypad
    CLAIM TYPE

    DAY

    TIME

    TELEPHONE NUMBER

    UB04

    HOSPITAL
    HOME HLTH/ DIALYSIS
    MONDAY
    12:30 - 5:00
    (410) 767-5457

    UB04

    LONG TERM CARE
    HOME HLTH/DIALYSIS
    TUESDAY
    8:30 - 12:00
    (410) 767-5457

    UB04

    HOSPITAL
    TUESDAY
    12:00 - 5:00
    (410) 767-5457

    UB04

    HOSPITAL
    WEDNESDAY
    8:30 - 5:00
    (410) 767-5457

    UB04

    LONG TERM CARE
    HOME HLTH/DIALYSIS
    THURSDAY
    8:30 - 5:00
    (410) 767-5457

    UB04

    HOSPITAL
    FRIDAY
    8:30 - 5:00
    (410) 767-5457
    v  If you have problems accessing the above MA Problem Resolution telephone number,
    you may call and ask to speak to a supervisor.
     
     
    Revised June 2015