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    Unable to attend a car seat checkup event, or are resources in your area limited?

    Contact Kids in Safety Seats: 

    Email us at mdh.kiss@maryland.gov.

    Call our Helpline at 800-370-SEAT (7328) and leave a message.  

    Register for a Video Car Seat Assistance Program appointment to learn how to use and install your car seat(s) via a Zoom appointment.

    Register  for a “live” webinar. 

    Visit our Car Seat Events calendar to find an event or activity.

    Find a Child Passenger Safety Technician

    Visit Safe Kids Certification or Parent Central (National Highway Traffic Safety Administration) for a Child Passenger Safety Technician locator.

    Direct Manufacturer Services

    Car Seat Manual- every new car seat comes with an instruction manual that explains how to use and install your car seat.  Do not have a manual?  Manuals can be found on manufacturers’ websites, and often by googling the car seat “brand, model seat and the word manual.” 

    Car Seat Manufacturer Customer Service- manufacturer phone numbers are listed on the car seat labels of every car seat. 

    Car Seat Manufacturer Website- car seat manufacturers post PDF's of product manuals and many have user-friendly videos on their website to learn how to use their products. 

    Youtube Channels- many car seat manufacturers have youtube channels to post their product  usage/installation videos. 

    ​Vehicle Owners Manuals- every vehicle owner's manual will have installation instructions in the manual.  Look up 'car seat' or 'child safety seat' or 'child safety restraint' in the index for more information.

    Updated 1/21