On the Login/Home page, click the 'Forgot Password' button. You will be prompted to answer a security question and then for your Username and Email. Click 'Submit'. An e-mail will be sent regarding instructions to reset your password.

Clear the internet cache: For Internet Explorer, Click the menu option 'Tools', 'Internet Options', on the 'General' tab under 'Browsing history', click 'Delete', under 'Delete Browing History', click 'Delete'. For Google Chrome: Click 'Customize and control Google Chrome', 'More tools', 'Clear browsing data'. On the dialog box 'Clear browing data', click the drop-down arrow next to 'Obliterate the following items from:' and click 'the beginning of time' and click the 'Clear browsing data' button. Close the window and the launch Google Chrome again and try to log in.

Go to Manage My Account (top menu bar). On the left menu, select the link to 'Change My Password'.

Depending on the type of forms, they are available under each of the User group (Providers, Public or Schools). The forms are also available on the ImmuNet webpage.

Click 'Manage Patient', type in 'Last Name', 'First Name', and 'Birth Date' and click 'Find'.

First, verify that the patient is not already in ImmuNet. Click 'Manage Patient', type in 'Last Name', 'First Name', and 'Birth Date' and click 'Find'. If not, click 'Enter New Patient'. Under 'Personal Information', type in 'Last Name', 'First Name', 'Gender', 'Birth Date', 'Mother's Maiden Last', 'Mother's First Name'. Type in 'Address Information' and 'Responsible Presons' information, type in 'Patient Comments' information, if applicable, and finally 'Patient Notes', if applicable. Click 'Save'.

Send an email to mdh.mdimmunet@maryland.gov to report a duplicate. For 2-3 patients, please send the ImmuNet ID (located at the top right corner of the patient record in ImmuNet) for all affected patients. If one has the most up to date demographic information, please include that information. If more than three patients are affected, you may simply send the full name and date of birth instead. The patients will be merged into a single patient with a new ImmuNet ID within 1-3 business days.

Active patients are those associated with your practice, usually because you've vaccinated them before. A new patient will show as "Inactive" but will immediately change to active once you've administered a vaccination to them and reported it to ImmuNet. Active patients will appear on reports for your practice like the Reminder/Recall Report.

Active patients are those associated with your practice, usually because you've vaccinated them before. A new patient will show as "Inactive" but will immediately change to active once you've administered a vaccination to them and reported it to ImmuNet. Active patients will appear on reports for your practice like the Reminder/Recall Report.

Send an e-mail to the ImmuNet Help Desk at mdh.mdimmunet@maryland.gov, indicating the ImmuNet ID(s) in question.

The system will show every possible patient that fits the search criteria.

Sign in to ImmuNet, search for the patient and view the patient’s Immunization history (along with the recommended schedule). Note that if the patient’s historical records are not complete, the schedule may not be accurate for that patient.

It will only include patients that are active in your practice.

Click 'Manage Immunizations', type in 'Last Name', 'First Name', and 'Birth Date' and click 'Find'

Sign in to ImmuNet, search for the patient you need to enter the data for (create the patient if that patient does not exist in ImmuNet), then go to Add or Manage Immunizations to enter the data. Be sure to view the training video or refer to the User Manual if you have further questions.

You can only edit a historical vaccination or one that was reported by your organization. Click on the "Edit" icon in the last column of the vaccine history for the row which you would like to edit. Not everything can be edited. If you need to change a field that cannot be edited, such as trade name, you must delete the vaccination and add it again.

If it's marked as "Historical," you can change certain aspects of it or delete it and add a corrected historical vaccination. If a vaccination in ImmuNet is not historical and not administered by your organization, you cannot edit or delete it. You can, however, click on the "No" in the historical column for thevaccination to get contact information for the organization who provided the vaccine if it is available.

Nearly all vaccines approved for use in the United States are available in ImmuNet. If a vaccine is not because it is only used in a different country or because it was only recently approved for use, add it as a historical vaccine, leaving off the trade name.

If the patient receives an immunization before the recommended age or not enough time has elapsed between immuization doses, that error message will be displayed. Click on the date link of the immunization to view the explanation for the error.

Click 'Manage Patient'. Type in 'Last Name', 'First Name', 'Birth Date', and click 'Find'. Click the down arrow next to 'Patient Comments' and again next to 'Patient Comment'. Click 'History of Chicken Pox/Varicella' and then 'Save'.

At this time, Tdap is not characterized as a vaccine group in ImmuNet. To add a Tdap vaccine, select Td from the vaccine group selection screen and then select the trade name (generally Adacel or Boostrix) from the trade name drop down menu. ImmuNet will add a Td and a pertussis line item on the patient's vaccine history.

You can add the refusal information in the Comment section (under Patient Information). Document the date of refusal and they type of vaccine that was refused.

Select Trumemba from the list of vaccine names when you enter an Immunization record.

If you are reporting the data to ImmuNet from your connected EHR, contact your EHR vendor to update the delete record, which should transfer to ImmuNet. If you are entering data manually into ImmuNet, once you find the patient, select the pen/paper icon under the Edit column for the immunization record, then select the Delete button. Note that you can only delete immunization records that your administer or if it’s a historical record.

Under Reports, in the Series column, it will display as ‘Not Valid’ or blank.

Click 'Manage Patient', type in 'Last Name', 'First Name', and 'Birth Date' and click 'Find'. Click 'Reports', click the drop-down arrow for 'Site', and click 'MARYLAND DHMH'; click the desired report under 'Report': either 'Vaccine Administration Report, DHMH Form 4500', 'Maryland 896 School Certificate', 'Immunization History Report' or 'Immunizations Needed'.

Click 'Manage Patient', type in 'Last Name', 'First Name', and 'Birth Date' and click 'Find'. Click 'Reports', click the drop-down arrow for 'Site', and click 'MARYLAND DHMH'; click the report 'Immunization History Report' under the 'Report' field.

On the left menu, under Reports, there should be a link for Reminder/Recall. If you do not see it, it is possible that your user role does not include that function. Please check with your office administrator who has that role/function.

The Transaction Summary report (under Organization Reports) generates a summary report for the aggregate number of each type of vaccine that was given, transferred, received, expired, etc.

First, search for the user by clicking the menu option 'Manage Access/Account, then on the left navigator, click 'Edit User'. If the search does not produce any results, click 'Add User' and type in First Name, Last Name, Username, Password, Address, E-mail address, Phone number and click 'Save'. Next click 'Modify Access', select the organization name from the drop-down list, select the appropriate role and click 'Add', then click 'Save'.

Search for the user by clicking the menu option 'Manage Access/Account, on the left navigator, click 'Edit User', type in Last Name and First Name and click 'Find'. Make the necessary changes such as name, address, phone, e-mail, password, and then click 'Save'. If editing/updating access, click 'Modify Access'. To update the access level, change the role by clickin on the access row in the table and click 'Select'. Select the appropriate role from the drop-down list and click 'Update'.

Go to 'Manage Access/Account, and select to 'Edit User' from the left menu. Type in the user Last Name and First Name then select 'Find'. Select the 'Modify Access' tab. Check the box in the applicable access row and click on 'Select'. Check to 'Disable' or 'Terminate' and then select to 'Update'. Repeat steps, if there are more access rows to inactivate/disable.

Search for the user by clicking the menu option 'Manage Access/Account, on the left navigator, click 'Edit User', type in Last Name and First Name and click 'Find'. Click 'Modify Access'. Click in the box of the applicable access row and click 'Select'. Click 'Active' and then click 'Update'.

Search for the user by clicking the menu option 'Manage Access/Account, on the left navigator, click 'Edit User', type in Last Name and First Name and click 'Find'. In the 'Edit User' tab, type in a new password in the 'New Password' and 'Confirm New Password' fields and click 'Save'.

Click 'Manage Clinicians', then 'Add Clinician'. Click on the appropriate 'Role': 'Clinician', 'Ordering Authority/Clinician', or 'Ordering Authority'. Type in 'Prefix' (if applicable), 'Last Name', 'First Name'. Click on 'MARYLAND DHMH' to highlight it and then click 'Add' and then 'Save'.

Click 'Manage Clinicians' A list of clinicians will appear below. Click on the link of the desired clinician to be removed. and then click 'Delete'.

If using Internet Explorer, this option is not available. You will be able to save the immunization without adding the clinician information.

ImmuNet is not yet set up to decrement inventory for EHRs, you will have to ask your EHR vendor about removing those from your EHR.

ImmuNet does not support bar-coding at this time.

In ImmuNet, under Manage Inventory, VFC vaccines will be added automatically. To add private vaccines, select the ‘Show Inventory’ button and then the ‘Add Inventory’ button. When you go to enter the administered dose for a patient, you can select public or private vaccine at that time.

Adding private vaccines will not impact your VFC orders.

In the Flu/Specialty order screen, the Inventory is in the top section, and the Order in the bottom section. On the Inventory screen, the Inventory takes up the entire screen for all the other types of vaccines.

The Inventory list will only show vaccines that VFC sends you.

ImmuNet will automatically show all the list of vaccines; you only need to enter the quantity you have on hand for each vaccine.

If you report the administered dose through your EHR, it will not currently decrement. That function will be added to ImmuNet next year. If you report by manually entering the data, it will decrement. If you report any historical vaccine, it will not decrement from the inventory.

You can inactivate the lot numbers by changing the indicator to 'No'; there is not need to zero it down.

All vaccine quantities are in doses.

Expired vaccines will not show up on the Inventory report; if you notice one, please notify the VDC Contact Center using the paper form.

Enter the on-hand based on the number of doses remaining in the vials.

The current process to order flu vaccines will not change; the only change is the transition from paper faxing to entering into ImmuNet. You will be automatically sent an initial allocation of flu vaccines at the start of flu season and will request additional flu vaccines through ImmuNet.

Only Prevnar 23 is a specialty vaccine. Prevnar 13 will remain a standard vaccine.

TB is not a VPD, both show up in school inventory form, but VFC will not provide PPD since it is not a vaccine.

VFC providers are already submitting paper justification letters that explain why you need the vaccine, e.g. menb for susceptible patients, or if you need 100 doses of flu vaccine for flu clinic. Instead of on paper, you will enter it in ImmuNet.

The same admin user can be set up for access to both locations/organizations in ImmuNet, and can manage the vaccine ordering for both.

You can change or set it to when you are available for delivery on the 'Edit VFC Profile' page.

If you do not use a particular vaccine, it should not get sent to you. If you have leftovers, put zero (0) so you will not request more of the same vaccine. The inventory should only show all active unexpired vaccines.

Your vaccine inventory should last you about two months, assuming we have an appropriate representation of your VFC eligible patients.

The shipment time can vary.