Maryland Register

Issue Date:  November 26, 2018

Volume 45 • Issue 24 • Page 1171-1172

Title 10 


10.32.05 [Telemedicine] Telehealth

Authority: Health Occupations Article, §§1-903, 14-205, 14-301, and 14-601, Annotated Code of Maryland

Notice of Proposed Action


The Secretary of Health proposes to repeal existing Regulations .01—.07 and adopt new Regulations .01—.07 under COMAR 10.32.05 Telehealth. This action was considered at a public meeting of the Board of Physicians on September 26, 2018, notice of which was provided by posting on the Board’s website, from September 11, 2018, through September 26, 2018, pursuant to General Provisions Article, §3-302(c), Annotated Code of Maryland.

Statement of Purpose

The purpose of this action is to improve patient safety, to authorize other health occupations under the Board’s jurisdiction to do telehealth, and to reflect technological innovations and the increasing use of telehealth in more settings. These regulations also implement the requirements of S.B. 1106 (Ch. 610, Acts of 2017) Health Care Practitioners — Use of Teletherapy.

Comparison to Federal Standards

There is no corresponding federal standard to this proposed action.

Estimate of Economic Impact

The proposed action has no economic impact.


Economic Impact on Small Businesses

The proposed action has minimal or no economic impact on small businesses.

Impact on Individuals with Disabilities

The proposed action has no impact on individuals with disabilities.

Opportunity for Public Comment

Comments may be sent to Jake Whitaker, Acting Director, Office of Regulation and Policy Coordination, Maryland Department of Health, 201 West Preston Street, Room 512, Baltimore, MD 21201, or call 410-767-6499 (TTY 800-735-2258), or email to, or fax to 410-767-6483. Comments will be accepted through December 26, 2018. A public hearing has not been scheduled.

.01 Scope.

This chapter governs the practice of medicine using telehealth as an adjunct to, or replacement for, in-person patient visits.

.02 Definitions.

A. In this chapter, the following terms have the meanings indicated.

B. Terms Defined.

(1) “Asynchronous” means not occurring at the same time.

(2) “In-person” means within the physical presence of the patient.

(3) “Interpretive services” means reading and analyzing images, tracings, or specimens through telehealth or giving interpretations based on visual, auditory, thermal, or ultrasonic patterns or other patterns as may evolve with technology.

(4) “Remote patient monitoring” means the use of telehealth devices to collect medical and other forms of health data from patients that are securely provided to a telehealth practitioner in a different location for assessment, recommendation, and diagnosis.

(5) “Store and forward telehealth services” means a type of asynchronous telehealth service involving a response or interpretation of digital images, documents, audio, or video transmitted electronically through secure means.

(6) “Surrogate examiner” means an individual examining a patient at the direction of a telehealth practitioner during a synchronous audio-visual telehealth encounter and providing the telehealth practitioner with observations and information.

(7) “Synchronous” means simultaneously or quickly enough to allow two or more individuals to conduct a conversation.

(8) Te


(a) “

Telehealth” means the use of interactive audio, video, audio-visual, or other telecommunications or electronic technology by a licensed health care practitioner to deliver clinical services within the scope of practice of the health care practitioner at a location other than the location of the patient.


“Telehealth” does not include:

(i) An audio-only telephone conversation between a health care practitioner and a patient;

(ii) An electronic mail message between a health care practitioner and a patient; or

(iii) A facsimile transmission between a health care practitioner and a patient



“Telehealth devices” means devices that gather visual or other data and remotely sends the images or data to a telehealth practitioner in a different location from the patient.


0) “Telehealth practitioner” means a Maryland licensed physician or licensed allied health practitioner performing telehealth services within their respective scope of practice.

.03 Licensure.

Except as specified in Health Occupations Article, §14-302, Annotated Code of Maryland, an individual shall be a telehealth practitioner in order to practice telehealth if one or both of the following occurs:

A. The individual practicing telehealth is physically located in Maryland; or

B. The patient is in Maryland.

.04 Sp

ecific Telehealth Requirements.

A. Before providing telehealth services, a telehealth practitioner shall develop and follow a procedure to:

(1) Verify the identification of the patient receiving telehealth services;

(2) Except for interpretive services, obtain oral or written acknowledgement from a patient or person in interest as defined by Health-General Article, §4-301(l), Annotated Code of Maryland, to perform telehealth services;

(3) Prevent access to data by unauthorized persons through encryption or other means;

(4) Notify patients in the event of a data breach;

(5) Ensure that the telehealth practitioner provides a secure and private telehealth connection that complies with federal and State privacy laws; and

(6) Establish safety protocols to be used in the case of an emergency.

B. Except when providing store and forward telehealth services, remote patient monitoring, or other asynchronous telehealth services, a telehealth practitioner shall:

(1) Obtain or confirm an alternative method of contacting the patient in case of a technological failure;

(2) Confirm whether the patient is in Maryland and identify the patient’s practice setting;

(3) For an initial patient-telehealth practitioner interaction only, disclose the telehealth practitioner’s name, contact information, and medical specialty; and

(4) Identify all individuals present at each location and confirm they are permitted to hear personal health information.

C. The requirements set forth under §§A and B of this regulation may be delegated.

.05 Patient Evaluation.

A. Except when providing asynchronous telehealth services or remote patient monitoring, a telehealth practitioner shall perform a patient evaluation adequate to establish diagnoses and identify underlying conditions or contraindications to recommended treatment options before providing treatment or prescribing medication.

B. If the evaluation is adequate to comply with §A of this regulation, a telehealth practitioner may use:

(1) A surrogate exa


(2) Telehealth devices;

(3) Live synchronous audio-visual communication;

(4) Other methods of performing a medical examination remotely; or

(5) A patient evaluation performed by another licensed health care practitioner providing coverage.

.06 Standard Related to Telehe


A. A telehealth practitioner shall be held to the same standards of practice and documentation as those applicable in in-person health care setti


B. A telehealth practitioner may not treat a patient or prescribe medication based solely on an online questionna


C. A telehealth practitioner may not prescribe opioids for the treatment of pain through telehealth except if the patient is in a health care facility as defined in Health-General Article, §19-114(d)(1), Annotated Code of Mar


.07 Telehealth Practitioner Discipline.

A. The Board shall use the same standards in evaluating and investigating a complaint and disciplining a licensee who practices telehealth as it would use for a licensee who does not use telehealth technology in the licensee’s practice.

B. The failure of a telehealth practitioner to comply with Regulations .04—.06 of this chapter shall constitute unprofessional conduct.

Secretary of Health