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    Coordination of Community Services (CCS)

    ​​​​​​​​​​​CCS and Providers >​ CCS

    ​​What is a CCS?

    DDA's Coordination of Community Services (CCS) providers help individuals with intellectual or developmental disabilities and their families by connecting them to community resources, planning for the future, and accessing necessary services. In Maryland, CCS providers, also known as Targeted Case Management, ensure that individuals and families receive the needed support, training, and services for self-sufficiency, health, safety, and active community participation, while following federal and state guidelines.

    What does a CCS do?

    CCS providers assist individuals with intellectual/developmental disabilities and their families in learning and gaining access to resources in their community, planning for their future, and accessing needed services and supports.

    The goal of the CCS program is to promote services that are planned and delivered in a manner that encourages self-sufficiency, health & safety, real community participation, and the individual’s desired quality of life by:
    • Assuring the provision of Targeted Case Management (TCM) services provided to individuals being served
    • Ensuring the needs of the individuals and families are met
    • Implementing standardized competency based training
    • Enhancing Services, Processes, and Policies

    In Maryland, CCS providers fulfill the role of "Targeted Case Management."​ Medicaid Targeted Case Management (TCM) is a service that manages multiple resources for Medicaid members. It is designed to help persons with intellectual disabilities, brain injury, or developmental disabilities gain access to appropriate and necessary medical services and interrelated social and education services. To be a CCS provider in Maryland, a provider must meet training, staffing qualification, and other state and federal requirements for case management/care coordination services, and meet federal criteria for conflict-free case management.

    Conta​​ct Info​rmation

    Central Maryland Regional Office
    CCS lead:  Nirvana Spriggs 

    Eastern Shore Regional Office
    CCS lead: Debbie Balea

    Southern Maryland Regional Office
    CCS lead: Carol Bowman
    301- 523-5317

    Western Maryland Regional Office
    CCS lead: Marysa Whalen

    Resources And Inform​ation

    CCS and Provider Training​​

    Comprehensive Assessment

    Individual Indic​​ator Rating Score/Matrix

    Person ​Centered Plan

    Health Risk Screening Tool (HRST)

    DDA M​edicaid Waiver Programs

    Office of Health C​are Quality (OHCQ)

    Policy on Reportable ​Incidents and Investigations (PORII)

    Request​​​ for Change in Services

    Individuals receiving funding from the DDA can request a change (i.e. increase, decrease, addition or deletion) in services at any time as noted in DDA's Eligibility for and Access to Community Services for Individuals with Developmental Disabilities (COMAR D).

    DDA Serv​​ices